Privacy policy

We take the protection of your personal data seriously and handle your information with care, discretion, and respect.

1. Collection of Personal Data
When you make a booking or contact us, we may collect personal information such as your name, email address, phone number, and any details necessary to process your stay. In accordance with French legal requirements, we are also obliged to collect certain identification details from guests upon arrival.

2. Use of Your Data
We use your personal data exclusively for: managing your booking communicating with you before, during, and after your stay fulfilling our legal obligations.  

3. Booking System (Smoobu)
To manage bookings and availability, we use the channel manager Smoobu. When you make a booking, your personal data (such as name, contact details, and stay information) may be processed through this system. Smoobu acts as a technical service provider supporting the booking process and may process data in accordance with applicable data protection regulations.

4. Cookies and Technical Data
Our website and booking system may use cookies or similar technologies that are necessary for the proper functioning of the website and booking process. These technologies help ensure a smooth user experience and may collect limited technical information such as browser type or pages visited. Where required by law, such technologies are only used with your consent.

5. Data Sharing
We do not sell, rent, or share your personal data with third parties.
Data is only shared if: required by law (e.g. local authorities) necessary for processing your booking through our service providers

6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.

7. Your Rights
You have the right to request access to your personal data, as well as correction or deletion where applicable. Please feel free to contact us at any time regarding your data.

8. Contact
If you have any questions about this Privacy Policy or how your data is handled, you are welcome to contact us directly.